Lessons from the great 2009 Birmingham City Council website disaster

by PaulCanning

Following the almost universally badly received launch of the new Birmingham City Council website local developer Mark Steadman posted a challenge on his blog:
Why don’t those who are busy complaining and building independent fixes to problems that only concern people who know or care what hashtags are*, get together and build an alternative Council website? Something that’s a real resource for its users, and doesn’t suffer from the dearth of features the official site does.

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